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Below you can find information on who to contact when your VR is down.

Overclockers - hardware issues

Technical support line - 01782 44 44 55 option 3, they can talk you through any issues you have.


If a machine needs to come back to them for testing / repair please email with the order details, issues with the machine, what testing has been carried out etc. From there our dedicated returns team can help for sure and arrange a collection

If there is a fault with the HTC Vive base stations not the PC machines, then HTC cover the warranty on these directly.


Arvi - software issues


ARVI VR Technical Support Team +1 510 398 4204

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