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VR

Below you can find information on who to contact when your VR is down.

Overclockers - hardware issues

Technical support line - 01782 44 44 55 option 3, they can talk you through any issues you have.

 

If a machine needs to come back to them for testing / repair please email returns@caseking.co.uk with the order details, issues with the machine, what testing has been carried out etc. From there our dedicated returns team can help for sure and arrange a collection

If there is a fault with the HTC Vive base stations not the PC machines, then HTC cover the warranty on these directly.

 

Arvi - software issues

 Email: vr.support@arvilab.com

ARVI VR Technical Support Team +1 510 398 4204

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